SYSTEM AND NETWORK REQUIREMENTS
For a support representative to view a customer's desktop, the customer should meet these requirements:
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28.8Kbps or greater connection, 56K recommended
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Recommend ability to make direct outgoing TCP connections, or availability of a SOCKS server or an HTTP proxy
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Required Pentium-class PC running Windows 95, 98, 2000, Me, NT 4.0
or XP
For a customer to view a support representative's desktop, the customer should meet these requirements:
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Requires Windows 95 (WinSock 2 Recommended), 98, 2000, Me, NT 4.0 or XP
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Recommend minimum of Pentium 300 with 64 MB of RAM
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Recommend stable Internet connection with 56K or better
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Recommend ability to make direct outgoing TCP connections, or availability of a SOCKS server
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